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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katie Borne

September 6, 2024

5  out of  5
rating by Katie Borne
"Everyone at this office is amazing and so helpful! They were able to take my existing policy and add items but keep my payment close to the same. Great life insurance options also! Thank you for going above and beyond."
We responded:
"Katie, thank you for your wonderful review! I'm glad our team could help you adjust your policy while keeping your payment manageable. It's great to know you found our life insurance options beneficial. We appreciate your kind words and look forward to assisting you with any future needs. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Josie Johnston

September 5, 2024

5  out of  5
rating by Josie Johnston
"Michaela and her staff are wonderful, friendly and efficient. I had a great time working with them."
We responded:
"Thank you, Josie! I'm glad you had a great experience with our team. We appreciate your kind words and look forward to assisting you with any future needs. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Raylynn Stone

August 10, 2024

5  out of  5
rating by Raylynn Stone
"HIGHLY RECOMMEND! All the ladies are super nice, Lisa was such a big help. I left with the BEST policy plan I’ve ever had, it’s definitely unmatched! I can’t say enough good things about Lisa, she’s the best! Thank you ladies!"
We responded:
"Hey Raylynn! Thanks so much for the awesome review! I'm really glad you had a great experience with Lisa and the rest of the team. It's fantastic to know you left with the best policy plan you've ever had! We'll always be here to help with any future needs. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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crystal hauth

August 7, 2024

5  out of  5
rating by crystal hauth
"Michaela is a very nice and helpful person! She explained everything! Coming from someone who knows absolutely nothing about any of this, she really helped. Definitely recommend 😊"
We responded:
"Hey Crystal! Thanks a bunch for the awesome review! I'm so glad we could help explain everything and make it easier for you. If you ever have more questions or need anything else, feel free to reach out! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Cmott92

July 26, 2024

5  out of  5
rating by Cmott92
"Very impressed with the policy that state farm insurance was able to give me. Great customer service and attention to detail 👌."
We responded:
"I'm so glad you were impressed with your policy and our customer service! Your feedback means a lot to us. If you ever need anything else, we're here to help! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Nancy Smith

June 18, 2024

5  out of  5
rating by Nancy Smith
"Michaela has given me helpful advice for my life insurance policy. Jody has helped with auto insurance questions. I highly recommend this office for any insurance questions you may have."
We responded:
"We are overjoyed by reviews like this, Nancy! Thank you for the kind praise for myself and Jody regarding your life and auto insurance needs. It makes us very happy to know that you found our customer service helpful, and we truly appreciate your recommendation! We look forward to the opportunity to serve you again in the future! - Michaela Voeller - State Farm Insurance Agent"
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Makayla Piña

June 14, 2024

5  out of  5
rating by Makayla Piña
"Michaela was super helpful and didn't mind the many questions I sent her way about my auto policy and I'm definitely glad to have someone like her in my corner explaining all the nitty gritty details of the insurance world because lord knows they didn't teach this in high school"
We responded:
"Makayla, I'm pleased to have been able to assist you with your auto policy questions! I'm glad you found my explanations helpful in navigating the insurance world. Thank you for recognizing the importance of understanding the nitty-gritty details. Feel free to reach out for any future insurance needs or questions! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Kevin Osborne

June 3, 2024

5  out of  5
rating by Kevin Osborne
"Got a life insurance policy for my son. It was a very simple process and everything was explained in good detail. It was great working with Michaela and her team!"
We responded:
"Kevin, we are glad you found the process of getting a life insurance policy for your son simple and detailed! I'm pleased you had a great experience working with our team. Your satisfaction is our priority, and we're grateful for your positive feedback. If you need anything in the future, feel free to reach out. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Terri Graham

May 14, 2024

5  out of  5
rating by Terri Graham
"I decided to switch to an agent closer to my home after my long term agent retired after many years of stellar service and I happened upon The office of Mechaela Voeller. We met at her office in Chehalis and she was absolutely wonderful. Cheerful, friendly very knowledgeable and happy to answer all of my questions even though my current living situation has me in limbo. She even gave me some very helpful timelines in regard to items that I hadn't thought of like life insurance. (I was not aware State Farm handled life insurance). It was a terrific meeting and I am very excited to continue my relationship with State Farm and get to know the group at Michaela Voeller."
We responded:
"Terri, your detailed review brings us immense joy! We're pleased to have provided you with knowledgeable and friendly service during your visit. I'm glad you found our discussion on life insurance helpful. Looking forward to assisting you further with your insurance needs! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Margaret Stover

May 1, 2024

5  out of  5
rating by Margaret Stover
"Lisa was very helpful adding my new electric stang to our insurance policy. Even when the paperwork I had from the dealership was confusing she helped me find what I needed for my policy."
We responded:
"Margaret, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lisa cares a lot about our customers. - Michaela Voeller - State Farm Insurance Agent"
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Jonathan Ramez

March 21, 2024

5  out of  5
rating by Jonathan Ramez
"Michaela is Amazing! So knowledgeable and easy to work with! Made sure we understood our coverage and protected our family."
We responded:
"Jonathan, thank you for your fantastic review! We are happy to hear that you found Michaela and our team so knowledgeable and easy to work with. We appreciate your kind words and look forward to continuing to serve you. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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1WAY2FISH

March 14, 2024

5  out of  5
rating by 1WAY2FISH
"The entire staff at Michaela Voeller's State Farm office in Chehalis always does a great job for me whenever I need anything. Friendly service every time I call."
We responded:
"Hi, we are thrilled to hear that you consistently receive friendly service from our entire team. Providing excellent service is our top priority, and we appreciate your kind words. Thank you for choosing us to assist you with your insurance needs. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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angela holmes

March 8, 2024

5  out of  5
rating by angela holmes
"Doing a complete change in insurance and Lisa and the other ladies were wonderful. Lisa spent a week and many calls and e-mail to reassure me and got me a wonderful plan and price. Thanks again lisa"
We responded:
"Hi Angela, we are thrilled to hear about your wonderful experience with Lisa and our team during your insurance transition. It's fantastic to know that Lisa's amazing communication skills and dedication resulted in finding you a great plan at a wonderful price. Thank you for choosing us, and we appreciate your kind words. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Trenton Richardson

March 7, 2024

5  out of  5
rating by Trenton Richardson
"Very informative, friendly and thorough."
We responded:
"Hi Trenton, we are thrilled to hear about your positive experience with our team. Providing informative, friendly, and thorough service is what we strive for, and we are delighted that you found our team to be knowledgeable and professional. Thank you for your kind words, and we appreciate your feedback. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Ron Middleton

January 29, 2024

5  out of  5
rating by Ron Middleton
"I've been with State Farm for Auto and Home Insurance for almost 30yrs. The best Insurance Company around with an amazing staff! I have never had to wait on anything and they have helped every inch of the way."
We responded:
"We love seeing reviews like this, Ron! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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A J

January 24, 2024

5  out of  5
rating by A J
"Got a great rate and they have been very easy to work with. Thanks!"
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Chieh-Jen Ku

January 17, 2024

5  out of  5
rating by Chieh-Jen Ku
"Michaela is very friendly and helpful to go over every detail of the insurance and coverage during the process"
We responded:
"Thank you for the five-stars, Chieh-Jen! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Jane Walster

January 5, 2024

5  out of  5
rating by Jane Walster
"Big thank you to Lisa at State Farm in Chehalis. She helped me bundle auto and home insurance at a competitive rate with great coverage. All my questions were answered patiently and thoroughly. Call Lisa!"
We responded:
"Thanks for the kind words, Jane! We’re happy to hear Lisa was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Brooke Larson

January 4, 2024

5  out of  5
rating by Brooke Larson
"Michaela made my call into StateFarm far this dreadful than I expected. She was epically helpful since it was my first time, and throughly explained what everything meant!!"
We responded:
"Brooke, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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Catherine Johnson

January 2, 2024

5  out of  5
rating by Catherine Johnson
"Tricia Rocks too!! Thanks for all your hard work and dedication for our ever changing insurance needs!!! Happy New Year !!!!"
We responded:
"Catherine, thank you for the kind review! Tricia is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
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Samuel “Sharky'sTv” Schellenger

October 29, 2023

5  out of  5
rating by Samuel “Sharky'sTv” Schellenger
"The agent helped me right away upon walking in."
We responded:
"Samuel, thank you! We appreciate your trust in us to take care of your insurance policies."
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The OVERLORD

October 28, 2023

5  out of  5
rating by The OVERLORD
"I have been with State Farm for 48 years and I always get AAA+ service. They also have fast and friendly customer service ."
We responded:
"Thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
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Christine Hull

October 27, 2023

5  out of  5
rating by Christine Hull
"I've had State alarm for a while now. Everytime I have a question or a coverage issue with my insurance, my needs are met by the most professional staff. They explain everything to me in layman terms. I feel very protected and secure. Thank team."
We responded:
"Thank you, Christine, for the amazing review! Our team works hard to provide a great insurance experience in Chehalis and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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David Downie

October 26, 2023

5  out of  5
rating by David Downie
"Really enjoy working with the office staff. They are so helpful and patient."
We responded:
"Thank you for the positive review, David! We truly appreciate you!"
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Roxanne Carey

October 25, 2023

5  out of  5
rating by Roxanne Carey
"The agent was professional and very helpful. I was able to save money and never had to leave my home."
We responded:
"Thank you, Roxanne! We appreciate the positive review. Please don't hesitate to reach out if you need anything."