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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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devijim

March 9, 2026

5  out of  5
rating by devijim
"John is the man! Saved us over 1k on the house and hundreds on the car!"
We responded:
"Thanks, devijim! I'm happy to hear that John was able to help you save so much on your insurance. Our team is dedicated to providing great service and value. If you need anything else, feel free to reach out!"
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Ed Wood

February 17, 2026

5  out of  5
rating by Ed Wood
"Quick and easy and saved a bundle compared to Allstate"
We responded:
"Thank you, Ed! I'm happy to know that you found our process quick and easy, and that we could help you save money compared to your previous provider. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kelley Justice

February 17, 2026

5  out of  5
rating by Kelley Justice
"Sheryl G. is always super helpful. She goes above and beyond to help her clients."
We responded:
"Thank you, Kelley! I'm happy to hear that Sheryl has been so helpful and dedicated. Our team is committed to providing exceptional service, and it's great to know Sheryl is making a positive impact. If there's anything else we can assist you with, just let us know!"
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Don Rae

February 13, 2026

5  out of  5
rating by Don Rae
"They handled my claim fast and efficient. Got me set up with a glass company asap. Highly recommend this company."
We responded:
"Thank you, Don Rae! I'm happy to hear that you found our service fast and efficient. It's great to know we could assist you promptly with your claim and connect you with a glass company quickly. If you ever need anything else, feel free to reach out!"
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Vanngun Lian

February 11, 2026

5  out of  5
rating by Vanngun Lian
"Pretty helpful"
We responded:
"Thank you! I'm happy to know you found our service helpful. If you need anything else, feel free to reach out!"
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Kelli Flynn

February 11, 2026

5  out of  5
rating by Kelli Flynn
"Thank you for being so kind and saving me so much per year on several policies."
We responded:
"Kelli, thank you for your kind words! I'm happy to know that we could help you save on your policies. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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K J

February 4, 2026

5  out of  5
rating by K J
"Great experience with agent John Osborne. Opened up a new auto/home policy with State Farm. My current insurance rates were rising every year and received a quote from State Farm that was 50% less for Home and 25% less for auto. State Farm used to be the expensive insurance now it is the value insurance."
We responded:
"Thank you, K J, for sharing your experience! I'm happy to hear that John was able to assist you with your new policies. It's great that we could offer you such competitive rates. If you have any questions or need further assistance, feel free to reach out anytime!"
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Sandy Carr

January 30, 2026

5  out of  5
rating by Sandy Carr
"Very friendly, knowledgeable and helpful. I know insurance companies want to sell insurance but when I asked how I could save on my multiple vehicle insurance they helped me spend LESS. Very appreciated!"
We responded:
"Thank you, Sandy! I'm glad to hear that our team was able to assist you in finding savings on your insurance. We always aim to provide helpful and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Skipper

January 20, 2026

5  out of  5
rating by Skipper
"I was so frustrated looking for quality, affordable, insurance for home and auto. I'm very glad State Farm was suggested. I talked with John. He was helpful sharing information, even when I had multiple interruptions. He made it so easy. I was happy and satisfied."
We responded:
"Thank you, Skipper! I'm happy to hear that John was able to assist you with your insurance needs. It's wonderful that he made the process easy and informative for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Richard Fletcher

January 15, 2026

5  out of  5
rating by Richard Fletcher
"I needed insurance for my pickup, so I checked many places. With some places it was quite a hassle. Then I talked with John and it was easy, quick, and the best price. Plus, John was very nice and friendly, easily answering my questions."
We responded:
"Thank you, Richard! I'm happy to hear that John made the process smooth and provided you with a great rate for your insurance. It's wonderful to know he was friendly and helpful in answering your questions. If you need anything else, feel free to reach out!"
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Jay Ay

January 6, 2026

5  out of  5
rating by Jay Ay
"Sheryl Gafford has always been amazing to work with. The staff is great too."
We responded:
"Thank you, Jay, for your kind words! I'm glad to hear that Sheryl and the rest of the team have made your experience a positive one. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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CWI JP

January 6, 2026

5  out of  5
rating by CWI JP
"Sheryl Gafford is great to work with. The other staff in the office has also been helpful and communication is great."
We responded:
"Thank you! I'm happy to hear that Sheryl and the rest of our team have been helpful and that communication has been smooth. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Green Valley Goldens

January 6, 2026

5  out of  5
rating by Green Valley Goldens
"Sheryl Gafford was one of the first people I worked with in the office, and she has always been amazing to work with. Her knowledge and understanding of the entire auto and life insurance process has truly been amazing. Sheryl is a fantastic person and has "real life" advice for every call - whether insuring new drivers or new cars, or questions about life insurance. The other staff in the office has also been helpful and communication is great."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Sheryl and the rest of our team have been helpful and communicative. We strive to provide knowledgeable and practical advice for all your insurance needs. If there's anything else we can assist you with, feel free to reach out!"
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selenia rodriguez

December 23, 2025

5  out of  5
rating by selenia rodriguez
"John was very kind and helpful. I would definitely recommend him to family and friends."
We responded:
"Thank you, Selenia! I'm happy to hear that John was kind and helpful during your experience. We appreciate your recommendation to family and friends. If there's anything else we can do for you, just let us know!"
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Kimmy Towner

December 18, 2025

5  out of  5
rating by Kimmy Towner
"We had excellent personalized service and highly recommend John!"
We responded:
"Thank you, Kimmy! I'm happy you had such a positive experience with our personalized service. John is a valued team member, and I'm glad he made a great impression. If you need anything else, feel free to reach out!"
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Tipton Rushton

December 12, 2025

5  out of  5
rating by Tipton Rushton
"I’ve had State Farm for over 30 years. They’ve always treated me well."
We responded:
"Thank you, Tipton, for your loyalty over the years! I'm happy to know that you've consistently received great service. If there's anything more we can do for you, just let us know. We’re here to help!"
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Bailey Baughan

October 28, 2025

5  out of  5
rating by Bailey Baughan
"I switched my insurance from Michigan to Washington and it was such a breeze with Michaela Voeller - State Farm Insurance Agency. I was able to complete all tasks over the phone and was reminded of all the great savings at State Farm. Even saved me some money! I highly recommend using this agency. Very friendly!"
We responded:
"Thank you, Bailey! I'm happy to hear that your transition from Michigan to Washington went smoothly and that you found our team friendly and helpful. It's great to know we could assist you over the phone and help you save some money. If you need anything else, feel free to reach out!"
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Sandy Short

October 2, 2025

5  out of  5
rating by Sandy Short
"Cheryl ALWAYS provides the best service when I need to reach out for help. She's the best!!"
We responded:
"Thank you, Sandy! I'm so happy to hear that Cheryl consistently delivers excellent service. Your satisfaction is our priority, and we're grateful for your feedback. Let us know if there's anything else we can assist you with!"
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Cmott92

September 29, 2025

5  out of  5
rating by Cmott92
"Very impressed with the policy that state farm insurance was able to give me. Great customer service and attention to detail 👌. Always nice when you call and an acual person picks up."
We responded:
"I'm so glad you were impressed with your policy and our customer service! Your feedback means a lot to us. If you ever need anything else, we're here to help! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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John Hayes

September 5, 2025

5  out of  5
rating by John Hayes
"Very helpful!"
We responded:
"Thank you, John! I'm happy to hear you found our service helpful. If you need anything else, feel free to reach out!"
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Patrick Shea

September 4, 2025

5  out of  5
rating by Patrick Shea
"Coming from my current policy to State Farm Insurance, I was happy to find my Auto policy to decrease by 50%, monthly. Along with my Home policy, to decrease $800, over a years time. Grateful, for their help.."
We responded:
"Thank you, Patrick! I'm glad to hear about the savings you've experienced with your policies. It's wonderful to know our team could assist you effectively. If you have any questions or need further assistance, feel free to reach out!"
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David Franck

August 7, 2025

5  out of  5
rating by David Franck
"Very much love this spot. Never had an insurance company that invites me in and talks to me one on one the way Michaela does.!"
We responded:
"Thank you, David! I'm happy to hear that you appreciate the personal touch we strive to provide. It's important to us that you feel welcomed and valued. If there's anything else we can do for you, just let us know!"
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Sara Andrews

August 5, 2025

5  out of  5
rating by Sara Andrews
"Thank you so much Michael."
We responded:
"Thank you, Sara! I'm happy to know you had a positive experience with our office. If you ever need assistance, feel free to reach out. Thanks for choosing us!"
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Sara Andrews

August 5, 2025

5  out of  5
rating by Sara Andrews
"Very helpful real actual people!!!! Knowledgeable and kind. Saved quite a bit of money. Thank you."
We responded:
"Thank you, Sara! I'm happy to hear that our team was able to assist you effectively and help you save money. We appreciate your kind words and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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Maria D

June 28, 2025

5  out of  5
rating by Maria D
"Excellent service. I had many questions and they were all answered. Thanks so much for the extensive time spent reviewing and updating all our policies."
We responded:
"Thank you for your review, Maria! I'm happy to know that you received excellent service and that all your questions were answered. It's great to hear that the time spent reviewing and updating your policies was valuable to you. If you need anything else, feel free to reach out!"