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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandy Carr

Sandy Carr

January 30, 2026

5  out of  5
rating by Sandy Carr
"Very friendly, knowledgeable and helpful. I know insurance companies want to sell insurance but when I asked how I could save on my multiple vehicle insurance they helped me spend LESS. Very appreciated!"
We responded:
"Thank you, Sandy! I'm glad to hear that our team was able to assist you in finding savings on your insurance. We always aim to provide helpful and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Skipper

January 20, 2026

5  out of  5
rating by Skipper
"I was so frustrated looking for quality, affordable, insurance for home and auto. I'm very glad State Farm was suggested. I talked with John. He was helpful sharing information, even when I had multiple interruptions. He made it so easy. I was happy and satisfied."
We responded:
"Thank you, Skipper! I'm happy to hear that John was able to assist you with your insurance needs. It's wonderful that he made the process easy and informative for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Richard Fletcher

January 15, 2026

5  out of  5
rating by Richard Fletcher
"I needed insurance for my pickup, so I checked many places. With some places it was quite a hassle. Then I talked with John and it was easy, quick, and the best price. Plus, John was very nice and friendly, easily answering my questions."
We responded:
"Thank you, Richard! I'm happy to hear that John made the process smooth and provided you with a great rate for your insurance. It's wonderful to know he was friendly and helpful in answering your questions. If you need anything else, feel free to reach out!"
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Jay Ay

January 6, 2026

5  out of  5
rating by Jay Ay
"Sheryl Gafford has always been amazing to work with. The staff is great too."
We responded:
"Thank you, Jay, for your kind words! I'm glad to hear that Sheryl and the rest of the team have made your experience a positive one. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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CWI JP

January 6, 2026

5  out of  5
rating by CWI JP
"Sheryl Gafford is great to work with. The other staff in the office has also been helpful and communication is great."
We responded:
"Thank you! I'm happy to hear that Sheryl and the rest of our team have been helpful and that communication has been smooth. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Green Valley Goldens

January 6, 2026

5  out of  5
rating by Green Valley Goldens
"Sheryl Gafford was one of the first people I worked with in the office, and she has always been amazing to work with. Her knowledge and understanding of the entire auto and life insurance process has truly been amazing. Sheryl is a fantastic person and has "real life" advice for every call - whether insuring new drivers or new cars, or questions about life insurance. The other staff in the office has also been helpful and communication is great."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Sheryl and the rest of our team have been helpful and communicative. We strive to provide knowledgeable and practical advice for all your insurance needs. If there's anything else we can assist you with, feel free to reach out!"
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selenia rodriguez

December 23, 2025

5  out of  5
rating by selenia rodriguez
"John was very kind and helpful. I would definitely recommend him to family and friends."
We responded:
"Thank you, Selenia! I'm happy to hear that John was kind and helpful during your experience. We appreciate your recommendation to family and friends. If there's anything else we can do for you, just let us know!"
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Kimmy Towner

December 18, 2025

5  out of  5
rating by Kimmy Towner
"We had excellent personalized service and highly recommend John!"
We responded:
"Thank you, Kimmy! I'm happy you had such a positive experience with our personalized service. John is a valued team member, and I'm glad he made a great impression. If you need anything else, feel free to reach out!"
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Bailey Baughan

October 28, 2025

5  out of  5
rating by Bailey Baughan
"I switched my insurance from Michigan to Washington and it was such a breeze with Michaela Voeller - State Farm Insurance Agency. I was able to complete all tasks over the phone and was reminded of all the great savings at State Farm. Even saved me some money! I highly recommend using this agency. Very friendly!"
We responded:
"Thank you, Bailey! I'm happy to hear that your transition from Michigan to Washington went smoothly and that you found our team friendly and helpful. It's great to know we could assist you over the phone and help you save some money. If you need anything else, feel free to reach out!"
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Sandy Short

October 2, 2025

5  out of  5
rating by Sandy Short
"Cheryl ALWAYS provides the best service when I need to reach out for help. She's the best!!"
We responded:
"Thank you, Sandy! I'm so happy to hear that Cheryl consistently delivers excellent service. Your satisfaction is our priority, and we're grateful for your feedback. Let us know if there's anything else we can assist you with!"
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Cmott92

September 29, 2025

5  out of  5
rating by Cmott92
"Very impressed with the policy that state farm insurance was able to give me. Great customer service and attention to detail 👌. Always nice when you call and an acual person picks up."
We responded:
"I'm so glad you were impressed with your policy and our customer service! Your feedback means a lot to us. If you ever need anything else, we're here to help! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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John Hayes

September 5, 2025

5  out of  5
rating by John Hayes
"Very helpful!"
We responded:
"Thank you, John! I'm happy to hear you found our service helpful. If you need anything else, feel free to reach out!"
Profile photo of Patrick Shea

Patrick Shea

September 4, 2025

5  out of  5
rating by Patrick Shea
"Coming from my current policy to State Farm Insurance, I was happy to find my Auto policy to decrease by 50%, monthly. Along with my Home policy, to decrease $800, over a years time. Grateful, for their help.."
We responded:
"Thank you, Patrick! I'm glad to hear about the savings you've experienced with your policies. It's wonderful to know our team could assist you effectively. If you have any questions or need further assistance, feel free to reach out!"
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David Franck

August 7, 2025

5  out of  5
rating by David Franck
"Very much love this spot. Never had an insurance company that invites me in and talks to me one on one the way Michaela does.!"
We responded:
"Thank you, David! I'm happy to hear that you appreciate the personal touch we strive to provide. It's important to us that you feel welcomed and valued. If there's anything else we can do for you, just let us know!"
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Sara Andrews

August 5, 2025

5  out of  5
rating by Sara Andrews
"Very helpful real actual people!!!! Knowledgeable and kind. Saved quite a bit of money. Thank you."
We responded:
"Thank you, Sara! I'm happy to hear that our team was able to assist you effectively and help you save money. We appreciate your kind words and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Maria D

Maria D

June 28, 2025

5  out of  5
rating by Maria D
"Excellent service. I had many questions and they were all answered. Thanks so much for the extensive time spent reviewing and updating all our policies."
We responded:
"Thank you for your review, Maria! I'm happy to know that you received excellent service and that all your questions were answered. It's great to hear that the time spent reviewing and updating your policies was valuable to you. If you need anything else, feel free to reach out!"
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R F

June 10, 2025

5  out of  5
rating by R F
"John Osborne went above and beyond to get my insurance approved after my old roof was replaced. He knew I had my hands full and followed up with emails and text to keep deliverables on time and the process as smooth as possible. John is welcome to all future BBQ's and family dinners."
We responded:
"Thank you, R F, for sharing your experience! I'm delighted to hear that John was able to assist you so effectively with your insurance needs. It's wonderful to know he made the process smooth and kept you informed. I'll be sure to pass along your kind invitation to future BBQs and family dinners! If there's anything else we can do for you, just let us know."
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Teresa

May 29, 2025

5  out of  5
rating by Teresa
"It was nice to talk to a person not a robot. John was very helpful in making sure I had the right amount of ins."
We responded:
"Thank you, Teresa! I'm glad you appreciated the personal touch in our service. John is indeed a valuable part of our team, and I'm happy he could assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Judith Butcher

May 22, 2025

5  out of  5
rating by Judith Butcher
"Excellent customer service. They saved me a lot of money. It was great doing business with them"
We responded:
"Thank you, Judith, for your wonderful feedback! I'm happy to know that our team was able to provide excellent service and help you save money. It's been a pleasure working with you. If you have any questions or need further assistance, feel free to reach out anytime!"
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Darin Schultz

May 21, 2025

5  out of  5
rating by Darin Schultz
"John was on it with a great rate."
We responded:
"Thank you, Darin! I'm glad to hear that John was able to assist you with a great rate. Feel free to reach out anytime!"
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Yippeeskippee N

May 21, 2025

5  out of  5
rating by Yippeeskippee N
"Excellent, attentive service. John is great, answered every question I had & provided quality information to help me make the best decisions for our auto & home policies! 10/10 experience for sure!"
We responded:
"Thank you for your thoughtful review! We're delighted our team provided such attentive support during your auto and home coverage review. Helping customers understand their options is always our priority, and we're grateful you took the time to recognize this effort. Wishing you confidence in your protection choices!"
Profile photo of Nolan Green

Nolan Green

May 16, 2025

5  out of  5
rating by Nolan Green
"Great service, very friendly, great staff and very Knowledgeable"
We responded:
"Thank you, Nolan! I'm happy to know you found our service friendly and knowledgeable. Our team is dedicated to providing great support, and your feedback means a lot to us. If you have any questions or need assistance in the future, feel free to reach out!"
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Jennifer Ingram

May 9, 2025

5  out of  5
rating by Jennifer Ingram
"State Farm was awesome to work with"
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm happy to know you had a great experience working with us. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Mykeno Mijka

May 2, 2025

5  out of  5
rating by Mykeno Mijka
"Michaela was wonderful even up to the point of assuring that when I switched to my husband's it was done quickly. Getting insurance is not my favorite thing to do but I always recievwd prompt responses from Michaela and would absolutely recommend her."
We responded:
"Thank you, Mykeno, for sharing your experience! I'm happy to know that the transition to your husband's insurance was smooth and efficient. It's great to hear that our prompt responses made the process easier for you. If you ever need assistance in the future, don't hesitate to reach out."
Profile photo of Michelle Lawrence

Michelle Lawrence

May 1, 2025

5  out of  5
rating by Michelle Lawrence
"John was extremely kind, patient, and gave me 40 minutes of his time working up several quotes for homeowners and car insurance for me. He was an excellent help. 10/10."
We responded:
"Thank you, Michelle, for sharing your experience! I'm happy to hear that John was able to assist you with such dedication and care. It's wonderful to know he provided the support you needed. If you have any more questions or need further assistance, feel free to reach out anytime."