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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shanda pandabear221

March 14, 2025

5  out of  5
rating by Shanda pandabear221
"This location is so helpful and has great customer service! 10/10"
We responded:
"Thank you, Shanda, for your fantastic review! I'm happy to know that you found our location helpful and our customer service excellent. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Hellem Family

March 13, 2025

5  out of  5
rating by Hellem Family
"Michaela was amazing to work with. We had so many policies to change over and she worked with us and did a fabulous job! So grateful!!!!!"
We responded:
"Thank you, Hellem Family, for your wonderful feedback! I'm so happy to hear that you found the process of changing over your policies smooth and satisfying. Your gratitude means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. I'm here to help!"
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Mary Cook

March 12, 2025

5  out of  5
rating by Mary Cook
"John was very helpful in finding me a better rate for both homeowners and auto. He explained coverages well and gave multiple quotes with different coverage amounts to find me the best deal. He also found extra options to help lower my rates for my teen driver. He was friendly and thorough. Glad I decided to make the switch to State Farm!"
We responded:
"Thank you, Mary, for sharing your experience! I'm delighted to hear that John was able to assist you in finding better rates and options for your insurance needs. It's wonderful to know that his friendly and thorough approach made your switch to State Farm a positive one. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
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Tawnie L

March 1, 2025

5  out of  5
rating by Tawnie L
"I’m not technically a client, but this office went above and beyond when helping me with information regarding services!"
We responded:
"Thank you, Tawnie! I'm happy to know that our office could assist you with the information you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Shannon Crowl

February 28, 2025

5  out of  5
rating by Shannon Crowl
"Always a pleasure working with my local branch."
We responded:
"Thank you, Shannon! I'm so happy to know that working with our local branch is always a pleasure for you. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Kamryn Holmdahl

February 13, 2025

5  out of  5
rating by Kamryn Holmdahl
"Sheryl is amazing and has taken all the stress out of my hands! I previously had coverage through a different insurance company and she made my transition super smooth!"
We responded:
"Thank you, Kamryn! I'm so happy to hear that Sheryl was able to make your transition seamless and stress-free. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Jeff Ingram

January 3, 2025

5  out of  5
rating by Jeff Ingram
"Michaela has the professional knowledge to answer all of my questions in a timely manner which made the process of adding another vehicle to my insurance policy."
We responded:
"Thank you, Jeff, for your wonderful feedback! I'm glad we could assist you with your needs. If you have any more questions or need further assistance, feel free to reach out."
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Lorene Slagle

December 31, 2024

5  out of  5
rating by Lorene Slagle
"Super service everytime."
We responded:
"Thank you, Lorene! I'm glad to know you're satisfied with our service every time. If you ever have any questions, feel free to reach out. We're here to help!"
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David Hartz

December 27, 2024

5  out of  5
rating by David Hartz
"Michaela and her team (Sheryl & Tami) at the State Farm Ins. office in Chehalis, WA are great to work with. They are professional, experienced and respond quickly to your insurance needs. Sheryl has been my State Farm contact ever since I moved to Chehalis 20 years ago."
We responded:
"Thank you, David, for your wonderful feedback! I'm happy to know that Sheryl, Tami, and the rest of our team have been able to assist you effectively over the years. Your trust in us for two decades means a lot. If you ever have any questions or need further assistance, we're here to help!"
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Russell Vaughn

December 4, 2024

5  out of  5
rating by Russell Vaughn
"Long story short the agent I dealt with was incredibly easy to work with and saved me money while increasing my coverage. I couldn't be happier."
We responded:
"Russell, thank you for sharing your experience! I'm glad to hear that our agent made the process easy and helped you save money while enhancing your coverage. Your satisfaction is important to us, and we're grateful for your positive feedback. If you ever need further assistance or have any questions, our office is here to help."
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Robert Wardle

November 11, 2024

5  out of  5
rating by Robert Wardle
"Cheryl from State Farm is the best. Polite, friendly, and easy to get along with. State Farm is our best choice for insurance. We insure out house, motorcycles, and cars through them. We have been members for about 40 years. We have compared prices and service value with other insurance agencies and State Farm is the best."
We responded:
"Robert, thank you for your wonderful review! We're happy to know that Cheryl has made such a positive impact on your experience with us. It's fantastic to hear that you've trusted us with your home, motorcycles, and autos for about 40 years. We appreciate your loyalty and the time you've taken to compare our prices and service value with other agencies. If you ever have any questions or need further assistance, our office is always here to help. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Erin Croke

November 6, 2024

5  out of  5
rating by Erin Croke
"Michaela was absolutely awesome to work with! I called in and she was able to help me quickly and professionally. She was prompt and professional. I would highly recommend using Michaela Voeller State Farm Insurance for all of your insurance needs."
We responded:
"Erin, thank you so much for your wonderful review! I'm glad I could assist you quickly and professionally. Your recommendation means a lot to us. If you ever need any further assistance with your insurance needs, don't hesitate to reach out. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Hollie Hartman

October 31, 2024

5  out of  5
rating by Hollie Hartman
"Great customer service! Friendly and understanding."
We responded:
"Hollie, thank you so much for your kind words! We're happy you found our customer service friendly and understanding. Your satisfaction is our priority, and we appreciate your feedback. If you ever need anything else, feel free to reach out. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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CARRISA RAMSDELL

October 31, 2024

5  out of  5
rating by CARRISA RAMSDELL
"State Farm’s staff has been great. Has been a easy process to convert insurance companies. Great communication and saved me hundreds on my auto and home insurance. Very pleased so far with their service!"
We responded:
"Carrisa, Thank you for sharing your experience! I'm glad our team made the transition smooth and communicated effectively. It's wonderful to know we could help you save on your auto and home insurance. We're here for any future needs or questions you might have. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Sean Ghere

October 31, 2024

4  out of  5
rating by Sean Ghere
"Great people to work with."
We responded:
"Sean, thank you for your kind words! I'm glad you found our team great to work with. We always strive to provide the best service possible. If you ever need anything else, feel free to reach out. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Kari Christoph

October 27, 2024

5  out of  5
rating by Kari Christoph
"My experience with this group was fantastic! Sheryl knew everything that needed to be done with what I felt was a pretty complex change with our insurance. She completed it efficiently and correctly (even correcting some things that were incorrect in the original coverage record) and was so friendly and easy to talk to. Like we had known each other for a long time instead of just meeting! I'm impressed and happy with the experience! Thank you!"
We responded:
"Kari, I'm so glad to hear about your fantastic experience with our team! Sheryl is indeed knowledgeable and efficient, and it's wonderful to know she made the complex changes to your insurance smoothly and correctly. We're happy that you felt so comfortable and well taken care of. Your satisfaction means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Katie Borne

September 6, 2024

5  out of  5
rating by Katie Borne
"Everyone at this office is amazing and so helpful! They were able to take my existing policy and add items but keep my payment close to the same. Great life insurance options also! Thank you for going above and beyond."
We responded:
"Katie, thank you for your wonderful review! I'm glad our team could help you adjust your policy while keeping your payment manageable. It's great to know you found our life insurance options beneficial. We appreciate your kind words and look forward to assisting you with any future needs. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Josie Johnston

September 5, 2024

5  out of  5
rating by Josie Johnston
"Michaela and her staff are wonderful, friendly and efficient. I had a great time working with them."
We responded:
"Thank you, Josie! I'm glad you had a great experience with our team. We appreciate your kind words and look forward to assisting you with any future needs. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Raylynn Stone

August 10, 2024

5  out of  5
rating by Raylynn Stone
"HIGHLY RECOMMEND! All the ladies are super nice, Lisa was such a big help. I left with the BEST policy plan I’ve ever had, it’s definitely unmatched! I can’t say enough good things about Lisa, she’s the best! Thank you ladies!"
We responded:
"Hey Raylynn! Thanks so much for the awesome review! I'm really glad you had a great experience with Lisa and the rest of the team. It's fantastic to know you left with the best policy plan you've ever had! We'll always be here to help with any future needs. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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crystal hauth

August 7, 2024

5  out of  5
rating by crystal hauth
"Michaela is a very nice and helpful person! She explained everything! Coming from someone who knows absolutely nothing about any of this, she really helped. Definitely recommend 😊"
We responded:
"Hey Crystal! Thanks a bunch for the awesome review! I'm so glad we could help explain everything and make it easier for you. If you ever have more questions or need anything else, feel free to reach out! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Cmott92

July 26, 2024

5  out of  5
rating by Cmott92
"Very impressed with the policy that state farm insurance was able to give me. Great customer service and attention to detail 👌."
We responded:
"I'm so glad you were impressed with your policy and our customer service! Your feedback means a lot to us. If you ever need anything else, we're here to help! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Nancy Smith

June 18, 2024

5  out of  5
rating by Nancy Smith
"Michaela has given me helpful advice for my life insurance policy. Jody has helped with auto insurance questions. I highly recommend this office for any insurance questions you may have."
We responded:
"We are overjoyed by reviews like this, Nancy! Thank you for the kind praise for myself and Jody regarding your life and auto insurance needs. It makes us very happy to know that you found our customer service helpful, and we truly appreciate your recommendation! We look forward to the opportunity to serve you again in the future! - Michaela Voeller - State Farm Insurance Agent"
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Makayla Piña

June 14, 2024

5  out of  5
rating by Makayla Piña
"Michaela was super helpful and didn't mind the many questions I sent her way about my auto policy and I'm definitely glad to have someone like her in my corner explaining all the nitty gritty details of the insurance world because lord knows they didn't teach this in high school"
We responded:
"Makayla, I'm pleased to have been able to assist you with your auto policy questions! I'm glad you found my explanations helpful in navigating the insurance world. Thank you for recognizing the importance of understanding the nitty-gritty details. Feel free to reach out for any future insurance needs or questions! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Kevin Osborne

June 3, 2024

5  out of  5
rating by Kevin Osborne
"Got a life insurance policy for my son. It was a very simple process and everything was explained in good detail. It was great working with Michaela and her team!"
We responded:
"Kevin, we are glad you found the process of getting a life insurance policy for your son simple and detailed! I'm pleased you had a great experience working with our team. Your satisfaction is our priority, and we're grateful for your positive feedback. If you need anything in the future, feel free to reach out. - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"
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Terri Graham

May 14, 2024

5  out of  5
rating by Terri Graham
"I decided to switch to an agent closer to my home after my long term agent retired after many years of stellar service and I happened upon The office of Mechaela Voeller. We met at her office in Chehalis and she was absolutely wonderful. Cheerful, friendly very knowledgeable and happy to answer all of my questions even though my current living situation has me in limbo. She even gave me some very helpful timelines in regard to items that I hadn't thought of like life insurance. (I was not aware State Farm handled life insurance). It was a terrific meeting and I am very excited to continue my relationship with State Farm and get to know the group at Michaela Voeller."
We responded:
"Terri, your detailed review brings us immense joy! We're pleased to have provided you with knowledgeable and friendly service during your visit. I'm glad you found our discussion on life insurance helpful. Looking forward to assisting you further with your insurance needs! - Michaela Voeller - State Farm Insurance Agent, Chehalis, WA"